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SHIPPING & Handling

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read our Policies & Tips

Shipping Process

Our shipping process is an tiddies one, after  payment has been approved  Untamed Obsession X Alahaji love our Customers & consumers that we do an quality check before we package & ship out any of our items . Once everything checks out we then send out an email with the confirmation code  & tracking number that your items has been sent out to one of our carriers.

United States Delivery Information

In the USA all orders normally take 1-3 or 7-14 Business days at most & Untamed Obsession X Alahaji take pride into make your delivery process fast & easy To ensure you get all your items before the weekend, please place your order by or before Tuesday 4pm Pacific time to receive by Friday or Saturday at the lastest.

United Kingdom Delivery Information

In the UK all orders normally take 2-3 or 7-14 Business days at most & Untamed Obsession X Alahaji take pride into make your delivery process fast & easy To ensure you get all your items before the weekend, please place your order by or before Tuesday 4pm Pacific time to receive by Friday or Saturday at the lastest.depending on your location & how they handle their delivery schedule. 

International Delivery Information

for the International continents  All our deliveries are handled by FedEx,USPS,UPS & international shipping carriers.

With all  carriers we require a signature or ID  when your package arrives.

Please make sure you or someone you know will be present at your  home,office or workplace to accept your delivery. 

POSSIBLE SHIPPING & DELIVERY DELAYS

during the Holiday SEASON OR EVEN A NATIONAL DISASTER , RANDOM  EVENTS & WEATHER Disasters OR EVEN TECHNICAL ISSUES THAT CAN LEAD  TO  OUR COMPANY OR OUR carriers  to BACKED UP  SO Please keep in mind that we are not responsible for any of our CARRIERS Delays however i insure that they are  are doing the best they can to get you the items you ordered in theses unprecedented times however you should not  stress & keep a positive outlook in these situations , YOU MIGHT BE IN LUCK & RECEIVE YOUR PACKAGE ON ITS ESTIMATED set time of  arrival.

Returns & Exchanges Policies

if the fit isn’t right, we’re happy to accept exchanges on any garment that is unworn and still fitted with all security  tags ,ribbons, and labels. 

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Exchanges take around 3-4 or 7-14 working days to process, plus the

delivery time to your area.

It’s important to note that shipping costs are not covered by Untamed Obsession x ALAHAJI  When sent back at this current moment however we are working on it.

Store Credit

store credit is only given when you are asking for a return on a item that has went out of stock & do to us begin a new business we do not do any cashback or charge backs at the moment but we our working on it.

it given to you in a code that has been emailed to you after you exchange or refund is approved. 

Insurance

We love & adore our customers / consumers you are like family to us, we insure you that  we are here to protect you &  anything that you purchase Untamed Obsession X Alahaji. all of you deliveries from us to you  will require a signature, ID or tracking number  before the package is passed from the carrier to you or the person you choose to receive your items. keep in mind that this person will need the to know your full name that you used at check out.(yes a ID will help  ) if you trust that individual.

Our Policy

Quality over Quantity that's why we do an quality check before we ship & when we do exchanges & returns.

Keep in mind though

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS however we are working on it keep in mind that we our a new business.

Useful Tips That Can Help

 

Tip One

Our mission is to make our delivery  & shipping process an experience that you  will love . So please make sure you always double check to see if that address you input is correctly so that the items you have purchased will not get sent to the wrong home, business, state, city, country or even continent. at this moment in time of our company is  not available to reroute any packages but we are definitely working on it so hang in there.

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